Shipping policy
Shipping Policy
Thank you for shopping with Miswak Co.
Order Processing
Orders are usually processed within 1–3 business days after purchase, excluding weekends and public holidays.
During busy periods, promotions, or product launches, processing times may be slightly longer.
Shipping Times
Estimated shipping times may vary depending on your location, courier delays, and fulfilment volume.
Typical estimated delivery times:
Australia: 5–12 business days
New Zealand: 7–15 business days
United States, United Kingdom, Canada, and Europe: 7–20 business days
Rest of world: 10–25 business days
These are estimates only and are not guaranteed delivery dates.
Shipping Confirmation
Once your order has been shipped, you may receive a confirmation email with tracking information if tracking is available.
Please allow some time for tracking details to update after your order is dispatched.
Incorrect Shipping Details
Please make sure your shipping details are correct before placing your order.
Miswak Co. is not responsible for orders delivered to an incorrect address entered by the customer.
If you notice an error in your shipping address, contact us immediately at:
We will do our best to update the address before your order is shipped, but we cannot guarantee changes once an order has been processed.
Lost Or Delayed Packages
If your package is delayed, please check your tracking information first.
If your order appears lost or has not arrived after a reasonable time, contact us at:
We will review the issue and assist where possible.
Customs, Duties, And Taxes
International orders may be subject to customs fees, duties, taxes, or import charges.
These charges are the responsibility of the customer and are not included in the product price unless stated otherwise.
Contact Us
For shipping questions, contact:
Miswak Co.
Email: miswacoinfo@gmail.com