Terms of service

Terms of Service

Welcome to Miswak Co.

By accessing our website or purchasing from us, you agree to the following Terms of Service. Please read them carefully before using our store.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your location, or that you have permission from a parent or guardian.

You agree not to use our products or website for any illegal or unauthorised purpose.

Products

Miswak Co. sells natural oral care products designed to support daily oral hygiene.

Product images, descriptions, pricing, and availability may change at any time without notice.

We do our best to display products accurately, but we cannot guarantee that colours, packaging, or product appearance will look exactly the same on every device.

Health Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Information on our website is for general informational purposes only and should not replace professional dental or medical advice.

If you have dental concerns, gum issues, allergies, medical conditions, or are unsure whether Miswak is suitable for you, please speak with a qualified dental or healthcare professional before use.

Results may vary from person to person.

Orders

We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, stock issues, or misuse of promotions.

Once an order is placed, we may not be able to make changes if it has already been processed or shipped.

Pricing And Promotions

Prices are listed in the currency shown at checkout.

Promotions, discounts, bundles, and sales may be changed or removed at any time without notice.

Discounts may not be combined unless stated otherwise.

Shipping

Shipping times are estimates only and may vary due to courier delays, customs processing, public holidays, or other factors outside our control.

Please refer to our Shipping Policy for more information.

Returns And Refunds

Refunds, replacements, and returns are handled according to our Refund Policy.

Because our products are oral care items, hygiene restrictions may apply.

Limitation Of Liability

Miswak Co. is not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.

You agree to use our products as directed and at your own discretion.

Website Content

All content on this website, including text, images, branding, logos, graphics, and product descriptions, belongs to Miswak Co. or its content providers and may not be copied or used without permission.

Changes To These Terms

We may update these Terms of Service at any time. Updates will be posted on this page.

Contact Us

For questions about these Terms, contact:

Miswak Co.
Email: miswacoinfo@gmail.com

Contact Information

Need help with your order or have a question about Miswak Co.?

We are here to help.

Email Support

miswacoinfo@gmail.com

Please include your order number if your message is about an existing order.

Support Hours

Monday to Friday
9:00 AM – 5:00 PM

We aim to respond as soon as possible. Response times may be longer during weekends, public holidays, or busy sale periods.

Common Enquiries

You can contact us for help with:

  • Order updates
  • Shipping questions
  • Refund or replacement requests
  • Product questions
  • Address changes before dispatch
  • General customer support

Business Name

Miswak Co.

Customer Support Email

miswacoinfo@gmail.com